Reset forgotten password

Step by step tutorial

    1. Visit
    2. Click the "Login using email" link
    3. Click the "Forgot password?" link
    4. Type your email address in the "Email" textbox
    5. Click the "Get reset instruction" button
    6. You will receive an email with a unique link to reset your password
    7. If you didn't receive the email, please check the Spam folder in your email inbox
    8. Click the "Reset password" link in your email
    9. A new tab will open up where you can change your password
    10. Type a secure password (8+ characters) the "Password" textbox
    11. Type your secure password again the "Confirm password" textbox to confirm it
    12. Click "Reset password" button
    13. Once authenticated, Potion will redirect you to the My Videos page
    14. Note: Reset password feature is not available for accounts signed up using Gmail and LinkedIn 

    Having trouble changing your password? Feel free to book a quick meeting with our team and we'll get you sorted! :)